Terms & Conditions

1. Use of Our Website

You agree to use eikroy.com only for lawful purposes and provide accurate information when creating an account or placing an order.

2. Products & Orders

We try to ensure that product information, images, prices, and availability are accurate. However, errors may occasionally occur.

We reserve the right to correct errors, update information, cancel an order, or refuse an order where necessary.

3. Pricing & Payment

All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated. Available payment methods may include cash on delivery, mobile financial services, cards, bank payments, and other approved payment methods.

4. Delivery

Delivery times may vary depending on product availability, seller location, delivery address, and courier service. Delays caused by circumstances beyond our reasonable control may occur.

5. Returns & Refunds

Returns and refunds are subject to our Returns & Refund Policy. Customers should review that policy before placing an order.

6. Marketplace Sellers

Some products may be sold by independent third-party sellers. Sellers are responsible for providing accurate product information and fulfilling their obligations under applicable laws and eikroy marketplace rules.

7. Prohibited Activities

You must not:

• Provide false or misleading information
• Use the website for fraudulent or unlawful activities
• Attempt to damage or disrupt the website
• Access another user’s account without authorization
• Copy or misuse eikroy’s content, branding, or intellectual property

8. Intellectual Property

The eikroy.com name, logo, website design, content, graphics, and other materials are protected by applicable intellectual-property laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the extent permitted by applicable law, eikroy shall not be responsible for losses arising from circumstances beyond our reasonable control, including third-party services, courier delays, technical failures, or inaccurate information provided by sellers or customers.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

11. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Bangladesh.